What is the difference between First-Class Mail and Standard Mail?
First-Class Mail is typically delivered in 3 business days, while Standard Mail can take up to 12 business days. If the letter contains any account-specific, financial, or personal information, it must be mailed using First-Class. For all other items, you can choose either First-Class or Standard Mail when you use our letter mailing service.
back to top
What size letters and envelopes do you print?
Most of our customers choose an 8.5”x11” or 8.5”x14” letter and a #10 window or regular envelope. We do offer custom sizes if you have something else in mind.
back to top
Can I print my logo and return address on the envelope?
Yes, envelopes can be printed with logos, return addresses, and custom branding.
back to top
Other than the return address, can I put anything else on the outside of the envelope?
Yes, as long as you leave a 2” tall x 4” wide space in the center of the envelope for the address block. Many of our customers choose to add their logo to their custom envelopes.
back to top
Can both the letter and envelope be personalized with name and address?
Yes, using our Match Mail process, we make sure that the variable information on your direct mail letters, custom envelopes, and any other marketing materials we print for you match up when we are inserting them.
back to top
Can I have a live stamp placed on the envelope and still mail at standard mail postage rates?
Yes, we can place a live stamp on the envelope and still mail at discounted postage rates.
back to top
If you print my letters and envelopes, will you also insert the letter and address the envelope?
Yes, it is a great idea to have the company that is printing your letters and envelopes also insert and mail them. This way everything moves smoothly through the production process and you save on shipping.
back to top
How do I know when my letter mailers will arrive in mailboxes?
Mail Tracker is included with all our letter mailing services. Mail Tracker uses the United States Post Office Intelligent Mail® barcode to track mail throughout the postal system.
back to top
Do I need a direct mail permit at the post office?
No, when we are mailing your letters, you can use our permit. We will print our permit information on your envelope so it goes through the postal system without issue.
back to top
Is variable data printing available for personalized letters and envelopes?
Absolutely! You can personalize each letter with names, addresses, unique promotional offers, and more.
back to top
Can I provide my own mailing list when I use your letter printing services?
Yes, you can upload your own list so you can be sure that your custom letters are going to your existing leads and customers. Alternatively, we can provide you with a targeted mailing list based on your preferred location and/or demographics.
back to top
Do you offer bulk mailing discounts for letter mailers?
Yes, you can save money by sending bulk letters. We provide discounted rates for high-volume mailings starting at 250 letters or more.
back to top
Can I include additional inserts with my direct mail letters?
Yes! You can add coupons, response forms, donation slips, or business cards to enhance engagement with your direct mail campaign. Using match mail, we’ll ensure everything is personalized correctly.
back to top