What is the difference between First-Class Mail and Standard Mail?
First-Class Mail is typically delivered in 3 business days, while Standard Mail can take up to 12 business days. If the letter contains any account-specific, financial, or personal information, it must be mailed using First-Class.
back to top
What size letters and envelopes do you print?
Most of our customers choose an 8.5”x11” or 8.5”x14” letter and a #10 window or regular envelope. We do offer custom sizes if you have something else in mind.
back to top
Can I print my logo and return address on the envelope?
Yes, you can have both printed in either full color or black and white.
back to top
Other than the return address, can I put anything else on the outside of the envelope?
Yes, as long as you leave a 2” tall x 4” wide space in the center of the envelope for the address block.
back to top
Can both the letter and envelope be personalized with name and address?
Yes, using our Match Mail process, we make sure that the variable information on both the letters and envelopes match up when we are inserting them.
back to top
Can I have a live stamp placed on the envelope and still mail at standard mail postage rates?
Yes, we can place a live stamp on the envelope and still mail at discounted postage rates.
back to top
If you print my letters and envelopes, will you also insert the letter and address the envelope?
Yes, it is a great idea to have the company that is printing your letters and envelopes also insert and mail them. This way everything moves smoothly through the production process and you save on shipping.
back to top
How do I know when my letters will arrive in mailboxes?
Included in all of our letter mail products is Mail Tracker. Mail Tracker uses the United States Post Office Intelligent Mail barcode to track mail throughout the postal system.
back to top
Do I need a direct mail permit at the Post Office?
No, when we are mailing your letters, you can use our permit. We will print our permit information on your envelope so it goes through the postal system without issue.
back to top